The delivery time varies by country, and generally takes approximately the following periods:
- United States / Canada: about 7 to 10 days
- Europe (major countries such as Germany, France, United -Kingdom): about 7 to 10 days
- China / Hong Kong: about 5 to 7days
- Australia / Singapore: about 5 to 7 days
Our system sends orders to suppliers at midnight based on the payment date.
However, for out-of-stock items, delivery may be delayed depending on the supplier’s shipment schedule.
We appreciate your understanding in advance.
After logging in, you can check your order status on your My Page.
Please note that due to system constraints, updates on the delivery status may be delayed.
As a result, multiple updates may appear consecutively at once. We kindly ask for your understanding in advance.
We will send you a notification email once your order and payment have been completed.
If you have not received the email, please check your spam or junk mail folder as it may have been filtered there.
配送完了になっていますが届いていません。
お手数をおかけいたしますが、注文番号とお名前を添えて、
下記のメールアドレスまでお問い合わせお願い致します。
何卒よろしくお願い申し上げます。 blackuppppp@gmail.com
We apologize for the inconvenience,
but kindly contact us at the email address below with your order number and full name included.
Thank you very much for your understanding and cooperation.
Email: blackuppppp@gmail.com
交換・返品したいです。
メール「blackuppppp@gmail.com」にて下記の情報と一緒にお問い合わせください。
·注文番号
·返品商品名
·返品事由
事前連絡無しに返送された場合、返品や交換はお受けできません。
Please contact us at with the following information:
·Order number
·Name of the item to be returned
·Reason for return
Please note that returns or exchanges cannot be accepted if the item is sent back without prior notice.
For returns due to customer reasons, the return shipping cost will be borne by the customer.
In cases of returns or exchanges due to incorrect shipments or defective products, the product cost will be refunded via the original payment method. However, the return shipping cost paid by the customer can only be refunded as site points or via PayPal.
- Returns will not be accepted if more than 7 days have passed since the product was received.
- Returns will not be accepted if light-colored items (such as white or ivory) show stains.
- Returns will not be accepted if the product has scratches, stains, or damage caused by the customer.
- Returns will not be accepted if tags (such as care labels, product boxes, or accessories) are damaged or discarded.
- Returns will not be accepted for products that have been washed, altered, repaired, or dry-cleaned after receipt.
- Returns will not be accepted if the product has been used beyond trying it on.
- Returns will not be accepted if the item is sent back without prior contact with customer service.
- Due to monitor settings and lighting during photography, colors may differ slightly from the actual product; such differences are not considered defects.
- Actual measurements may vary by 1–3 cm depending on the measuring method. For knitwear, variations of 1–5 cm may occur due to material characteristics. Such differences are not considered defects and are not eligible for exchange or return.
- Please be aware that denim products may transfer color to other items.
- Minor manufacturing imperfections such as loose threads or chalk marks may occur and are not considered defects.
We appreciate your understanding and cooperation regarding these policies.
We regret to inform you that convenience store payment options have been temporarily suspended as of April 24, 2025.
We sincerely apologize for any inconvenience this may cause.
We deeply appreciate your understanding and patience, and we will continue to strive to provide better service in the future.
Thank you for your continued support.
We’re sorry, but we are unable to make changes to items after an order has been placed.
If you wish to change the product, please cancel your current order and place a new one.
Please note that cancellations are only possible before the order has been shipped.
However, even if the order status shows as “preparing for shipment,” the shipping process may have already begun. In such cases, cancellation is not possible.
If you wish to exchange or return the item, please note that the return shipping costs will be the customer’s responsibility.
Order cancellations are only possible before the item has been shipped.
Please contact us via the email at with the following information:
- Order number
- Whether you wish to cancel the entire order or part of it
- If cancelling part of the order, please specify the item name(s)
Please note that after a partial cancellation, the full shipping fee will be deducted from the refund.
Even if the order status shows "before shipment," the shipping process may have already started. In such cases, cancellations or changes are not possible.
If you wish to exchange or return the item, please be aware that the shipping cost for exchanges or returns will be borne by the customer.
Kindly send the ID from the previous site to the following email address
Please note that the current ID must match the name associated with the previous account.
If your points have already been transferred, please understand that they cannot be transferred again.
Please note that customs duties and consumption taxes may be charged upon receipt of the product.
These are not shipping fees, but rather customs duties and taxes. We kindly ask that you check your invoice or receipt for details.
For further information, please contact your local customs office directly.
Normally, a confirmation email containing your order details will be automatically sent to you after your purchase is completed.
If you do not receive the confirmation email within 24 hours of placing your order, the order may not have been processed correctly, or there may be an error in the email address you entered.
In such cases, please contact us at with your order number and full name for assistance.
BAG:
![[MADE] Yelp Striped Halter Tank Top](http://blackupglobal.com/cdn/shop/files/MADE_be8607f0-6743-48de-8e1d-f3d53660f055_100x.gif?v=1748842294)
